Jewels are accepted for credit in Australia if returned in saleable condition within 14 days, accompanied by a sales receipt. Some exclusions may apply.


Please email for instructions on returning your purchase via mail. You may also return your item at any of our boutiques in Australia. To locate the store, click here.


You will be issued with a merchandise credit note once your returned purchase has been received and processed.


Cash or payment refunds are not available, therefore chose wisely.


If you have any questions, please do not hesitate to contact our team by telephoning +61 2 9326 1300 or by emailing A representative will be on hand to assist you from 9:30AM–5:30PM Monday through Friday AEST.