We offer complimentary registered express shipping for all orders AU$1,000 and over. All orders are processed Monday through Saturday, excluding Sunday and holidays. From the moment the order leaves our atelier, the following delivery time frames apply:

• Metro areas: 10 – 12 business days.
• Regional areas: 12 – 14 business days.
• Metro Areas include: Sydney, Melbourne, Brisbane, Canberra, Perth, and Adelaide.
• For urgent delivery, please contact +61 2 9326 1300 prior to ordering.  

Please note that House of K'dor does not ship to P.O. Boxes as all orders require a signature upon delivery. In the event that there are delivery delays for your order, do not hesitate to contact our team by telephoning +61 2 9326 1300 or by emailing info@kdor.com.au. Items ordered together may not always ship together. Items on special order may take 6-8 weeks.

Engraving: Please allow an additional 1-2 days for delivery of standard engraved items and an additional 3-4 days for delivery of monogrammed and hand engraved items. Please note that orders with engraving cannot be changed, or cancelled.

You may verify the status of your order and shipment by contacting our team on +61 2 9326 1300 or at info@kdor.com.au. A representative will be on hand to assist you from 9:30AM–5:30PM Monday through Friday AEST.

Complimentary Shipping Terms and Conditions:

• The price of the merchandise must meet the required amount ($1,000 AUD) in order to receive complimentary shipping.
• Sales tax & engraving fees do not count toward the total amount.
• Multiple items totaling the required amount will not receive free shipping if sent to multiple addresses.