Order/Delivery Method and Timeframe
When you have chosen something beautiful, you’ve made the decision and you just can’t wait to get it. We realise this and guarantee next day delivery for all orders placed before 12pm EST. Platinum Express Post Delivery is used for locations that are within the Australia Post network. As a signature is required with this method of delivery, to ensure the safe arrival of your purchase, it is advisable to choose an address where the parcel can be received in person. However, if no one is there to sign, a delivery card will be waiting for you. You will then need to take it and some identification to the post office listed on the card. If there are any issues or questions relating to your delivery, please do not hesitate to contact us at email@example.com and we will get back to you as swiftly as possible.
Availability of Stock
Once your order is placed, if one of the items you have ordered is temporarily out of stock, an email will be sent notifying you of the estimated delivery time. An item may not appear as ‘sold out’, however upon check-out, may have become sold out. In this instance you will be contacted via email to be advised of estimated time of delivery.
Delivery CostsFor any orders over $100, we will post your parcel free of charge, within Australia.
For international shipping please enter your name, address and the item in the "contact us" page and we will get in contact with you.
Australia post Platinum Express delivery allows you to track your parcel online at http://auspost.com.au/track/
This service allows you to track your parcel to your door step with ease.
Your tracking number will be emailed to you when your parcel has been dispatched.